Refund policy
All returns must be initiated within 30 days of the original purchase date.
Eligibility
To qualify for a return, items must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase (receipt or order confirmation)
Non-Returnable Items
The following are final sale and cannot be returned:
- Gift cards
- Perishable goods
- Intimate or sanitary products
- Personalized or custom-made items
- Items marked as final sale at the time of purchase
How to Return
- Contact us at [your email/phone] to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item to the address provided in your return authorization.
Refunds
Once we receive and inspect your return, we'll process your refund within 5–7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
For exchanges, please return the original item and place a new order. This ensures you get the item you want as quickly as possible.
Questions? Contact us at doorstepdelightsllc@gmail.com.